Frequently Asked Questions
Questions, Answered.
Every JOShaiiia project is different.
From the first consultation to the final presentation, you should know exactly what to expect — what is possible, how your piece is handled, how the design is developed, and how the project moves from concept to finished work.
If your question isn't answered here, you can contact us directly or begin through Create Project.
Category 01
Before You Start
All firearm work is performed on your own physical piece, in the atelier. No engraving, finishing or machining can be carried out remotely from photographs alone; photographs are used only to evaluate the project and develop the design.
Until that is confirmed here, please write to us with your location and the item in question and we will tell you plainly what is and is not possible.
Every JOShaiiia project is evaluated individually.
The final quotation depends on the item, its condition, the complexity of the design, the disciplines selected, the materials and finishes involved, and the amount of hand craftsmanship required.
Nothing begins until you have received and approved a written proposal for your project.
There are two ways to begin.
- Create Project — provide photographs of your piece, select the disciplines you have in mind, upload references and describe your vision.
- Private Consultation — request a conversation for a more complex or highly personal project.
Both routes lead to the same path: a defined project, a written proposal, an approved scope, and scheduled craftsmanship.
Category 02
The Work
Both, and in that order. The design is drawn by hand and refined digitally; the primary cut is then made by precision fibre laser with controlled depth and layered passes. Bright-cutting, shading, borders, relief backgrounds and calligraphic detail are finished by hand under magnification wherever the design calls for it.
The machine establishes precision. The hand creates the character.
Yes.
We work with Arabic calligraphic traditions alongside Latin lettering and ornamental styles:
- Diwani
- Thuluth
- Kufic
- Arabic ornamental composition
Lettering is developed for the composition and for the surface it will live on, rather than a standard computer font placed onto the piece.
Yes, where it is technically appropriate. References may include:
- Family crests and monograms
- Logos and insignia
- Portraits and photographs
- Original artwork and historical references
- Personal symbols and typography
A reference is usually adapted to suit the material, the surface geometry, the scale and the chosen technique. Not every photograph or artwork can be reproduced identically in metal.
The achievable level of detail depends on the material, the surface geometry, the area available, the scale of the design and the condition of the piece. Each project is evaluated individually to determine an appropriate level of detail.
Yes. Knives are accepted alongside the broader JOShaiiia disciplines — engraving, fine wire inlay, finishing, grips, leatherwork and presentation cases.
Category 03
Custom Design
Yes.
A design can be developed around your concept, your references, personal symbolism, lettering or a desired ornamental direction. Engraving, finishes, grips, presentation cases, artwork and lettering can all be shaped to the brief.
The design is drawn for the specific piece rather than a generic pattern applied to it.
Yes, where the requested disciplines are compatible. A project may combine:
- Engraving and fine wire inlay
- Finishing, plating and bluing
- Cerakote and laser imaging
- Grip customization
- Leatherwork
- Presentation case customization
When several disciplines are combined they are treated as one composition, so the finished piece reads as a single work rather than a set of separate modifications.
Yes. You should understand and approve the intended artistic direction before any irreversible craftsmanship begins — no irreversible work starts until the design direction is confirmed.
No.
AI imagery in Create Project is a visualization tool, not a promise of the physical result. It helps establish direction, composition, colour, finish, style and mood.
The final design must account for the real geometry, material, scale and technique of your piece. The approved production artwork is the definitive design direction.
Category 04
Firearm Customization
Selected pistols, revolvers, rifles and shotguns.
Availability of a particular service depends on the individual item, its material, configuration and condition, and on the applicable requirements.
Selected optic-cut work may be available depending on the firearm, its configuration, the optic footprint and the technical requirements. Every item is evaluated before the service is confirmed.
Selected porting and windowing work may be available for appropriate projects. Availability depends on the specific firearm and a technical evaluation of the piece.
Yes, where compatible. The complete project is evaluated as a whole before the final scope is confirmed.
Any modification to a firearm is considered on its own terms. Where a requested modification carries a known trade-off or limitation, you are told before the work is approved.
Category 05
Value & Collectibility
Customization is about more than changing an object — it is about giving it a character that is uniquely yours.
On modern production pieces, thoughtful customization and exceptional craftsmanship can make a piece more distinctive, desirable, and personally meaningful. A carefully considered design can transform something produced for many into something that feels truly one of a kind.
For rare, historical, or highly collectible pieces, originality is an important part of their character and value. In those cases, we take a more considered approach and will always be transparent if we believe a customization could conflict with the piece's collectible or historical significance.
We never promise an increase in monetary value. What we can create is something different: a piece with greater individuality, craftsmanship, and meaning — made to reflect your vision and meant to be appreciated for years to come.
Because ultimately, the most valuable piece may not be the one that simply holds its value — but the one that becomes uniquely yours.
Category 06
Timeline
Turnaround depends on the scope and complexity of the project.
- Single-discipline projects take the least time.
- Multi-discipline projects require additional time.
- Extensive engraving requires significantly longer.
Detailed hand craftsmanship is not rushed.
Category 07
Payment & Approval
Changes may be possible before or during the project. Any additional work is quoted separately before it proceeds; the approved proposal defines the original scope.
Category 08
Security, Confidentiality & Trust
Client projects are not photographed or published for promotional purposes without the client's permission. Where a project is shown in the portfolio, it is with permission.
Category 09
Delivery & Completion
Yes. A presentation case can be designed as part of the overall project and tailored to complement the finished piece — treated as part of the presentation of the work rather than packaging around it.
Category 10
Care & Aftercare
Each finish has its own requirements. Plated finishes, blued surfaces, coated surfaces, wood grips and leather are all handled differently, so care instructions are given for the specific materials and finishes used on your piece rather than as a generic routine.
Possibly, depending on the piece and the work requested. Existing work is evaluated first, before we confirm whether further customization or restoration is appropriate.
Category 11
Getting Started
Absolutely. Not every project fits a predefined service.
If you have a particular idea, a family crest, an artistic reference, an heirloom, a collectible piece or an unusual combination of disciplines in mind, submit it for consultation.
Start with Create Project and provide:
- Your item
- Clear photographs
- The services you have in mind
- Design references
- Your ideas and any important requirements
The project is then evaluated and developed into a defined proposal. For highly personal or complex work, you can request a private consultation instead.
Have something specific in mind?
Every JOShaiiia piece begins with an idea.
Tell us what you're envisioning, explore the possibilities, and begin developing your project with JOShaiiia.

